Terms and Conditions

This page sums up the house rules that apply when you register and play at Grande Vegas Casino. The full Terms and Conditions remain the binding text, and by registering and placing bets you accept them. We may change these rules, so check them at least once a month.

Who can play

Only adults of legal gambling age who live where online gambling is allowed by law can play with us. Minors may not play. Games run on real money, and you can switch to fun mode if you only want to try them.

Your account

You may hold one active account in your own name. If more than one account is registered under your name, all winnings on them are void unless we have approved it. Play only for yourself, never for someone else, and keep your login details private. An account with no activity for six months in a row counts as inactive, and its balance may be voided.

Games and connection problems

Every hand, roll, spin and slot pull is tracked and reviewed. If your connection drops, the result of the interrupted round is shown when you log back in. A bet that never reached our server does not change your balance, and the balance stored on our servers is the one that counts.

Deposits and payouts

Each deposit has to be played through at least once before you can withdraw it. Payouts are audited, so we ask for proof of identity, address and the payment method you used. Documents not sent within four weeks of our request can lead to a suspended account and void winnings, and forged documents close the account at once. Payouts normally go back to the method you deposited with, always to an account that belongs to you. The standard limit is $5,000 per week and it can differ with your VIP status.

Bonuses

Only one bonus per account, household or shared computer, and only one new player coupon at a time. Enter a deposit code before you pay in. Unless an offer says otherwise, deposit bonuses carry 30x the deposit plus the bonus, no deposit coupons carry 60x the bonus, and free money without a deposit can be cashed out up to 5x its value. The top bet while a bonus is active is $10.00. Each bonus must be fully played through before a withdrawal request.

Account closure

We can close an account, for example for several accounts in one name, details that do not match the payment method, false registration data, play by minors, play from a prohibited jurisdiction, group play, chargebacks or attempts to manipulate games. In those cases balances and winnings may be withheld.

Disputes and taxes

Send any dispute by e-mail within one hour of the event. You are responsible for any tax due on your winnings and prizes.